Q1: What is the warranty period of your products?
A: All our products have 2-year warranty and we provide permanent technical support, if there has no man-made problem, we will replace or repair the devices for you freely.
Q2: Are you a factory or manufacturer?
A: Yes, we are one top 10 Android Smart TV Box manufacturer in China, our factory located at Room 616, 6F, C Building, Huancheng South Road, LongGang District, SZ, Guangdong, China. Warmly welcome to visit.
Q3: What's the delivery time?
A: Depends on the order quantity.
Below 100pcs: within 24 hours;
100-500pcs: 2-3working days;
500-1000pcs: 3-5 working days;
1000pcs+: 5-9 working days.
Q4: What's the lead time for OEM Order?
A: About 7-10 working days after all OEM details are confirmed.
Q5: What Payment methods do you support?
A: PayPal, Western Union, T/T ( bank account transfer ), Trade Assurance, MoneyGram etc.
Q6: What's your Charger Standard? Are thery available in my country?
A: We have US, EU, UK and AU Plugs for optional, we will provide the situable one for you.